Are you a customer-centric, ball-juggling, dream maker and project crusher who can manage multiple projects and the multiple personalities of your CEO, team members, vendors and clients? Do you thrive in a fast-paced environment surrounded by a supportive team? Are you so detail oriented that you dream about creative concepts, media strategies and what will make your clients succeed? Do you always want your current project to be better than your last? Do you expect to be challenged every day and are ready to rise to that challenge? Then our account manager position may be right for you. Come make a difference. We need you.
The evōk advertising account manager is responsible for ongoing, proactive contact between our agency and agency accounts. Our account managers interface with all agency departments to move projects through on behalf of our clients, including the creative director or artists and copywriters concerning creative; the media director concerning media planning, buying and trafficking; the social media director concerning social media; the director of interactive strategy concerning digital projects; and the production manager regarding out to service (OTS) and production items etc.
We expect and rely on our account managers to provide valuable input in developing strategic marketing plans for our clients. Once presented and approved, our account managers are responsible for all aspects of plan execution, utilizing the full-service suite of support resources across the evōk team.
This position reports to the Director of Client Services.
What You’ll Do:
- Manages day-to-day activities for assigned clients, making sure projects stay on budget and deadlines are being met.
- Keeps apprised of progress of clients’ projects through production and traffic managers or other relevant personnel.
- Prepares client briefings, client contact reports for all client meetings and distributes to appropriate agency personnel.
- Effectively presents, sells and defends all agency work/proposals to clients; supports other client service team members in these functions.
- Keeps apprised of clients’ brands/products/services/marketing developments and their competitors.
- Assists in writing proposals, marketing communications and strategic marketing plans, media and public relations plans.
- Enter and manage all client jobs and projects through the agency’s project management software, currently Workamajig.
- Reviews and approves invoices.
- Regularly checks for and responds promptly to all client communications.
- Checks and approves creative/production materials, copy, layouts, and production art, and coordinates client approval of same.
- Reviews billing prior to release to clients; ensures prompt collection of accounts receivable.
- Informs director of client services regularly of account progress for all assigned clients; involves supervisor immediately in event of potential problems, i.e., client/agency relations, budget overruns, etc. and quickly and accurately relays client change orders to all appropriate agency personnel.
- Coordinates project timing and budgets with all relevant agency personnel.
- Actively seeks additional projects/new business from client contacts.
- Category captain for a designated vertical and responsible for a state of the industry report twice a year.
- Stay up to date with Google certifications.
- Represents agency professionally at client meetings, industry and community functions.
Who You Are:
- Four-year degree required in advertising, marketing or similar.
- Minimum of five years of experience as an account manager for a full-service advertising agency.
- Mac proficient.
- Great attitude, work ethic and sense of humor.
- Team player and ready to be part of a growing team.
Why Join Evok?
We are a Culture First organization. We are an eclectic group of seasoned ad men and women and shiny new pennies, all dedicated to making our mark on the advertising industry.
Thick-skinned and warm-hearted, most of all, we’re a family with a shared goal of helping our clients build their brands and reminding them to have fun while doing so.
We provide a supportive and creative work environment that fosters substantial growth and learning.
An equal opportunity workplace that thrives on diversity and inclusion.
Ready to make a significant impact at Evok? Apply today and help us drive client success stories! Send your resume.
