Account Coordinator
The Account Coordinator performs a critical role in the account service department, supporting Account Managers and VP of Client Services in the day-to-day management of assigned tasks, while learning the intricacies of and gaining experience in account management.
Our Account Coordinators are responsible for clear and speedy communication of information throughout the agency and have a direct hand in trafficking agency creative, media, plans, etc., interdepartmentally. Account Coordinators work in conjunction with our Production Manager to interpret clients’ needs and ensure progress on client and internal projects.
An Account Coordinator assists VP. of Client Services and Account Managers in finalizing and coordinating marketing plans and executes tasks on deadlines. Our Account Coordinators are inspired creative thinkers, encouraging innovation during the administrative process.
What You’ll Do:
- Provides administrative and project production support to the Account Management Team on day-to-day client activities, including responding to client phone calls, emails, production and creative deadlines, reporting, media placements etc., to ensure continued progress of client workflow.
- Stays aware of client activities to provide backup when VP of Client Services and Account Managers are unavailable.
- Gathers and assembles background information and analyzes as needed in development of creative briefs and project briefs.
- Provides input in planning stages as requested by VP of Client Services, Account Managers or Production Managers.
- Assists in proofreading, processing final copy, proposals, correspondence and other materials related to account service (except production quotes/purchase orders, media plans), and preparing the above for client presentations.
- Prepares agendas for meetings and takes meeting notes. Prepares and distributes meeting notes to the client and co-workers involved in the meeting, etc.
- Assists in the development of Keynote presentations for new business and existing clients.
- Maintains digital copy files on all client activities, their competitors, and their industries; maintains client correspondence files, approvals, copies, forms/documents, and supplies for daily processing and tracking of account service work. Keep digital copies and files on the AE server in the clients’ individual folders.
- Maintains Client Information Spreadsheet and/or digital archives for all assigned accounts, detailing past work and all pertinent information.
- Collaborating with the media department to ensure all projects proceed according to plan and deadlines, bringing potential challenges to the VP of Client Services and Account Managers before they occur.
- Proofreads copy, artwork, sees that all work completes the standard agency approval process before being reviewed by clients or turned over to vendors.
- Perform market and competitive research.
- Provides content for blogs and assists in creating client e-newsletters.
- Works with all departments within the agency and assists in managing intern(s).
- Participate in relevant Mirren trainings and webinars
- Travel to client meetings and events.
- Supports Account Management Team and CEO as needed.
Who You Are:
- Four-year degree in marketing, advertising, or similar.
- Ability to multitask and work as a team player in a fast-paced environment.
- Exceptional attention to detail.
- Proficient in verbal and written communication.
- Strong scheduling and organizational skills.
- Positive attitude and work ethic.
- Mac/computer proficient
- Three Google certifications – Search, Display and Analytics
Travel Requirements: Minimal travel for client meetings, industry events, or networking opportunities.
Why Join Evok?
We are a Culture First organization. We are an eclectic group of seasoned ad folks and shiny new pennies, all dedicated to making our mark on the advertising industry.
Thick-skinned and warm-hearted, most of all, we’re a family with a shared goal of helping our clients build their brands and reminding them to have fun while doing so.
We provide a supportive and creative work environment that fosters substantial growth and learning.
An equal opportunity workplace that thrives on diversity and inclusion.
Ready to make a significant impact at Evok? Apply today and help us drive client success stories! Send your resume.
