What to Look for When Hiring An Advertising Agency

Deciding to hire a digital marketing agency is a significant step for any business. With countless options available, understanding what to look for is crucial. This blog aims to guide you through the process, ensuring that your choice aligns with your business objectives and marketing needs.

How to Hire Advertising Agency

Understanding Your Needs

Before commencing your search, it’s essential to identify your specific marketing requirements. Do you need help with SEO, PPC, social media or perhaps a comprehensive marketing strategy? Understanding your needs will help you target agencies with the right expertise and services.

Take the time to carefully consider what areas you need support with. Is your website failing to drive enough traffic? Do your social media efforts lack engagement? Are your campaigns failing to convert leads? Pinpointing gaps or weaknesses can reveal where an agency’s input would prove most valuable.

Expertise and Experience

Seek out an agency with a proven track record in your industry. Experience in your sector means the agency will be familiar with your challenges and opportunities, allowing them to craft more effective strategies tailored to your audience. A good agency becomes an agency partner.

Look at case studies and client testimonials to evaluate areas of specialty. An agency well-versed in your vertical can leverage insider knowledge of trends, competition analysis, and audience insights specific to driving results for your niche. 

Something to consider when hiring a digital marketing agency, the importance of developing integrated strategies that use different channels to work together. It’s important to find a full service agency that offers a comprehensive suite of marketing services. 

Services to Look For

The right agency should have proven experience with core marketing services like:

  • Search Engine Optimization (SEO) – Optimizing content and sites to rank higher in search engines
  • Pay Per Click (PPC) – Paid search campaigns on platforms like Google Ads
  • Social Media Marketing – Advertising and engagement strategies for social platforms
  • Content Marketing – Creating valuable blog posts, videos, and other creative assets
  • Web Design and Development – Building high converting websites

Ideally, they should offer additional services like email marketing, conversion rate optimization, and marketing analytics. The breadth of services ensures you can entrust all digital marketing needs to a single agency partner.

Goal Setting

Clearly defined goals are the cornerstone of a successful partnership. Establish what you aim to achieve with your marketing efforts, be it increased traffic, higher conversion rates or expanded brand awareness. This clarity will enable the agency to devise strategies and campaigns aligned with your objectives.

When defining goals, be as specific as possible regarding targets. Rather than a vague objective of “increasing website traffic,” set precise targets for visitors, pages per visit, bounce rates etc. These specifics allow agencies to connect efforts directly to metrics for transparent tracking.

Assessing the Agency

Investigate the agency’s credentials and past performance. A reliable agency should be transparent about their methodologies and results. Ask for case studies or client testimonials to gauge their effectiveness.

Carefully study results delivered for clients in your industry. Regression analysis will indicate the typical return achieved across key performance indicators. An agency should also showcase expertise across core disciplines like technical SEO audits, keyword expansion, and conversion rate optimization.

Technology and Tools

In today’s digital landscape, the use of advanced tools and technologies is non-negotiable. Inquire about the tools the agency employs for tasks like SEO analysis, content management and reporting. These resources are indicative of the agency’s commitment to staying current and efficient.

Determine how they leverage automation and artificial intelligence (AI) in driving campaigns. AI now powers key functions like predictive lead scoring, ad targeting, and campaign budget optimization. The integration of smart technology demonstrates an understanding of innovations shaping modern marketing.

Communication and Reporting

Regular and transparent communication is vital. Understand how the agency plans to keep you informed about campaign progress and results. Effective reporting should provide insights into the impact of their marketing efforts on your business goals.

Reports should outline campaign performance tied directly to the KPIs established in goal setting. Opt for monthly or weekly cadences to ensure frequent checkpoints. Seek clarity on communication norms for access to key contacts on accounts and response times for addressing queries.

Budget Considerations

Discuss pricing models and ensure they align with your budget. Remember, the lowest price doesn’t always equate to the best value. Assess the quality of services offered against the cost to determine the best fit for your business.

Be wary of quotes substantially below market rates, as low fees may signal inexperience or limited resources being deployed for your account. Typically, superior results demand higher investments into talent, tools, and effort. Focus on value over price points when choosing an agency.

Cultural Fit

The agency’s culture and approach should complement your business’s ethos. A collaborative relationship built on mutual understanding and respect is more likely to yield positive outcomes.

Consider compatibility of work styles. Agencies across the spectrum from flexible to formulaic work well for different clients. Define your preferences and find an appropriate match. Meet key contacts on your account team to determine if personalities align. This cultural alignment enables smooth, positive engagements.

Benefits of Full Service Agencies

Full service digital marketing agencies function as true extensions of internal teams. By consolidating services under one roof, they provide:

  • Streamlined Management: One main point of contact for all campaigns
  • Strategy Alignment: All efforts integrated toward common goals
  • Cost Efficiencies: Better rates by leveraging wider agency resources
  • Deeper Expertise: Exposure to more specialties through collaboration
  • This delivers major advantages over engaging disjointed vendors managing isolated campaigns


Selecting the right digital marketing agency is a decision that should be made with careful consideration of your specific needs, goals, and budget. By following these guidelines, you can establish a partnership that not only drives results but also aligns seamlessly with your business’s values and objectives. When hiring a digital marketing agency, partnering with an established full-service firm offers immense strategic value. Aligning with an agency providing integrated services across channels allows brands to drive greater visibility and engagement through coordinated efforts reflecting deep expertise.

At evok advertising, we are a full service agency working across multiple industries. Reach out to our team today and understand how we can be an extension of your team.